Refund Policy
Return & Refund Policy
We want you to shop with confidence. This policy explains how returns and refunds are handled.
Return Window
Customers may request a return within 30 days of receiving their order.
Returned items must be:
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Unused and in original condition
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Returned with original packaging, where applicable
Certain items may not be eligible for return due to hygiene, safety, or customization reasons unless they arrive damaged or defective.
How to Request a Return
To initiate a return, please contact us through the contact options available on our website.
Return instructions will be provided after your request is reviewed.
Refund Processing Time
Once a returned item is received and inspected, refunds are processed within 3 business days.
Refunds are issued to the original payment method used at checkout. Depending on your payment provider, additional time may be required for the refund to appear on your account.
Return Shipping
Unless the return is due to a defect, damage, or an error on our part, return shipping costs may be the responsibility of the customer.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us promptly so we can arrange an appropriate resolution.
Non-Refundable Items
Certain items may not be eligible for return or refund, including:
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Clearance or final sale items
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Customized or personalized products
This does not affect your rights under applicable consumer protection laws.
Contact Us
If you have any questions regarding returns or refunds, please contact us through the contact methods available on our website.
Frequently Asked Questions
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